Triwolf Privacy Policy, Security Statement & Disclaimer

This is the web site is part of Triwolf Australia Pty Ltd

At Triwolf we are committed to respecting and protecting your personal information.

Triwolf uses up to date and software and techniques to ensure that your information is safe, protected and kept secure. Credit Card information is not stored on the website and is not kept after it's intended use.

When you submit your information on Triwolf it is passed through our secure server using encryption technology to protect the integrity and privacy of your details.

Triwolf has strict privacy policies to protect your private information. Our employees are unable to access your information other than in the scope of their normal duties.

Triwolf uses the Secure Sockets Layer (SSL 128 bit encryption) protocol to safeguard your sensitive personal information, including your credit card number, during online transactions. Using this widely accepted form of encryption, your transaction is secured from your personal computer to the Triwolf server processing your request. For your protection, never put your credit card number or other sensitive information in unencrypted e-mail.

SSL is highly regarded to be a very safe encryption method, but we fully understand if you are not comfortable entering your credit card information online. If that is the case, then you may phone or fax your order.

You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page.

Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.

If you have trouble purchasing securely at our web site, then you may be behind a firewall or using a proxy server that doesn't allow for secure transactions. If that is the case, then you may phone or fax your order.

Triwolf welcomes feedback concerning its security policy. Please send your comments and questions to info@triwolf.com.au

The information that Triwolf requires may vary on the goods or services that you use from our website. Our rentals section means that we require more information to ensure we can deliver the products on time, to the right place. Also we need to protect the quality of our products.

WE ONLY COLLECT INFORMATION TO ALLOW US TO FULFILL BUSINESS TRANSACTIONS

Examples of the information we need may include your name, address, and email and telephone details.

To ensure your order is fulfilled we also collect your credit card information. Your information will be verified by payments.com, who require the type of card, card number, and expiry date.

Triwolf collects the information that is supplied by our customers via the form on our website.

The information and feedback we collect is used internally and is then used to improve the content of Triwolf for our customers. We do not share this information with other organizations for commercial purposes.

To acquire payment approval your credit card information is verified through a payment gateway. We are required to store the approval information from the bank to assist us in fulfilling the order. We also hold some of the transaction details in the case of dispute or return.

Triwolf does not sell or make available the e-mail addresses of our customers, and those who access our site, to other organizations who may wish to use that information for marketing purposes.